Shipping Policy

Last Updated: 09/09/2025
We aim to provide fast and reliable delivery to customers across India.

1. Shipping Regions

• We currently deliver PAN India using leading logistics partners (e.g., Delhivery, BlueDart, Ekart).

• For bulk or international orders, please contact us at support@glowgenix.in.

2. Dispatch & Delivery Time

• Orders are processed within 24–48 hours.

• Metro Cities: 3–5 business days

• Tier 2/3 Cities: 5–7 business days

• Remote locations: Up to 10 days

3. Shipping Charges

• Free shipping for orders above ₹999

• Flat ₹50 for orders below ₹999

Shipping costs are non-refundable once an order is dispatched.

4. Tracking

Once dispatched, tracking details will be emailed/SMSed to you.

5. Delayed/Lost Orders

In case of delay, loss, or damage, contact us within 48 hours. We will coordinate with the logistics partner and arrange replacement or refund as applicable.